Dear KYP SDC,
With reference to the reference material downloading issue, please refer the following steps for resolving the issue manually.
Step1 – For BS-CIT & BS-CLS: Download the reference material from http://fileserver.mkcl.org/centerdownload/KYP_refmaterial.zip (File is 160 MB in Size)
For BS-CSS: Download the reference material from https://www.dropbox.com/s/6ggwl7gxv8f9svr/SS_RefMaterial_2018.zip?dl=0 (File is 128 MB in Size)
Step 2 – Extract the downloaded folder
Step 3 – Copy the zips from the extracted folders
Step 4 – find the ERAImpfiles folder- this folder is created on the same path where content folder is mapped in load content menu
Step 5 – Copy & Replace the zip in – ERAImpFiles\dl\rc\resources\refmaterial