Dear KYP SDC,

We have enabled Face Keystroke dynamics & Face Detection (DIY, TAC & Processfolio) in New ERA 2018.

Hence you have to ensure following things:

  1. Updated ERA Explorer 2018 (18.5.1) installed on your all systems.
  2. Camera drivers installed on all systems.

How To Update ERA Explorer:

 

Important Note:

  • Make sure that your camera is in working condition & face properly detected by the camera.
  • You have to ensure proper lighting arrangement for detecting the learner face in camera.
  • To solve TAC, DIY & Processfolio learner face needs to be successfully detected by the camera, otherwise learner unable to solve the same.
  • Also ensure that camera drivers are successfully installed on the system.
  • Do following steps to check camera drivers:
    • Right click on My Computer (This PC) Icon >> Goto Manage >> Device Manager >> Check Imaging Devices or Camera

 

 

 

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