Dear KYP SDC,

We would like to inform you that, we are going to release ERA update on 7th July 2018 (time will be communicate on 7th July morning by SMS).

Following points is fixed in the update:

  • Session Jump issue – Visit node from next session
  • TACs getting green automatically issue is resolved
  • Biometric attendance functionality is integrated in ERA, but compulsion of the same will be communicated later by separate notification.

All other specific issues will be resolved by your Cluster Managers / DLC / RM through support ticket, if SDCs face any issue after this update they are requested to raise the ticket so we can monitor exact status of issues.

How to Update ERA 2018 Server:

  • Step1: You will find a massage at the bottom of ERA console (ERA 2018 server black screen) “On Your Next run Version Will Be:  ”
  • Step2: Close the ERA 2018 Console & Reopen.
  • Step3: You will find Message on ERA Console “You are using ERA version:   ”
  • Step4: Do Health Check

 

Note: 

If ERA is not updating automatically, then you need to restart ERA console if ERA server console is already running,  wait for the message (bottom of the ERA server console mentioned in Step 1).

Detecting ERA update is depend on internet speed it can take minimum 1 minutes to 15 minutes. If any issue persist during update please contact your DLC or Cluster Manager.

 

 

 

 

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